Linux Application Support Analyst

About

Description

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Responsibilities

• Provide Level 1 production support in a Red Hat Linux-based environment
• Perform SQL queries for incident and problem resolution
• Diagnose and triage issues, escalating where required
• Execute basic network checks using ping, telnet, and related tools
• Support automation and cron-based scheduling tasks
• Own incidents end-to-end, ensuring timely resolution
• Communicate effectively with traders and technical teams
• Handle onboarding tasks, password resets, and low-complexity tickets

Qualifications

• 1+ year hands-on Linux experience in a live operational environment Working knowledge of SQL (Sybase, Oracle or similar)
• Prior experience in production support or desktop/app support
• Strong analytical and problem-solving skills
• Basic networking knowledge (topologies, connectivity checks)
• Exposure to scripting languages such as Python or JavaScript
• Ability to work under pressure with a strong sense of urgency
• Excellent communication and stakeholder management skills
• Bachelor’s degree with a minimum overall grade of 60% in STEM degree
• Eligibility to work in South Africa
• English level B2 or higher
• Excellent communication skills and proven ability to work in a team
• Demonstrable interest and desire to work in technology

Application instructions:

• Click here to apply